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Based on 193 reviews
This was easy process! When I first called, I spoke to a couple of girls and they were so nice and helpful. They were able to answer all my questions and schedule an appointment. The day of the appointment Shiloh contacted me with an ETA. He and his team then arrived and got to work super quick. They were in and out within 15-20 mins. I highly recommend these guys! Thank you again
Dani T
20:35 20 Sep 22
My parents have lived in the same house since the late 70’s. It’s safe to say they never threw anything away. Forty years of accumulated junk had piled up and we were looking for a junk removal company to help us, help my parents, take back their space. We called Bay Hauling after seeing great reviews on Yelp. My husband spoke to Brenda, who right away understood the sensitivity of the project. It was evident that they were highly experienced in these types of clean-ups with my parents having a difficult time letting go of many things.We had a very pleasant in-person estimate/quote done by the owner Juan. He was very easy to talk to, very thorough when answering our questions, and showed sensitivity and professionalism through the entire process. After learning Bay Hauling was a family owned local business in Benicia, CA, and after the kind interactions we had with Brenda and Jaun, we decided to move forward.Planning and locking down a date was also very easy. They were extremely accommodating and took every factor, from us living an hour drive away, to the man power needed for the job, into account. The crew that came for the clean up was also extremely kind, considerate, sensitive, and hard working. We had some minor demolition done in the garage with some old cabinets and junk clean up in the garage the backyard patio, and two small storage units in the backyard. During the clean up itself, there were times when my parents came out and had a difficult time letting go of certain items. The crew was very mindful, gave us time to sort through some things when needed, and stayed sensitive to the situation. The original estimate/quote that Jaun had originally advised was right on the money. We filled up 5 full truckloads. The job took a full day, starting at around 8AM to about 4PM. I cannot thank Juan, Brenda, and Shiloh (our main contacts for this job) enough for making this huge job as easy as possible. In a heartbeat, I would recommend Bay Hauling and I plan to use them again in the future.
Clarizza “Claire” Palma
01:11 20 Sep 22
Super fast, super nice, super reasonably priced. These folks are awesome! Big job or small….recommend without hesitation.
Jerry Burdick
16:48 31 Aug 22
Bay hauling was wonderful in helping us part with some things we needed gone! The person who arranged the appointment and drivers who did the pickup were all friendly and professional. Locally owned and operated. A job well done!
Jodi Andino
17:20 02 Aug 22
This company deserves more that 5 stars. They were at my home within 30 mins of me calling for service. They took everything I needed gone and were super affordable. Thank you Juan, Shiloh , team, and Brenda !
Tiffany Pautin
14:15 26 Jul 22
Bay Hauling was amazing. The company had a crew come out give me an estimate and start right away on Hauling job. Fantastic work and super fast efficient job. Highly recommend!
Erick Langbehn
19:12 22 Jul 22
Updated as of 7/16/2022Big thanks to Ernesto (and his team member), Shilo, David, and Victor from bay hauling. They get stuff done. Very professional. Motivated. Hard workers. And very polite. Can’t say enough good things about Bay Hauling. They handle business.Called Bay Hauling and was able to schedule an appt within two days. I had a large shed full of junk furniture and a good amount of other items that had to go. It would of took me hours and multiple weekends to complete this task on my own. I believe Bay Hauling was gone within 30min. They cleaned up all the small pieces of trash and debris before they left as well. I can’t even tell anything was in the shed before. Amazing job. Would recommend 100%.
Henry Bradley Jr
22:08 16 Jul 22
If I could rate this company more than 5 stars I would! From the point of contact, i.e., setting up an estimate appointment to pick up of items, the process was seamless and easy. I was most impressed by their customer service – they are very responsive to your phone calls and questions. Despite getting a couple of estimates for this job, I went with Bay Hauling because of previous reviews and a competitive bid. They did not disappoint! The team that arrived to do the hauling was not only timely, they were efficient and courteous. I will no doubt be referring Bay Hauling for jobs to my family and friends. Without a doubt, they will be my go-to company as future projects arise.
Yvonne Berenguer
03:57 14 Jul 22
My same day appointment went great. They made the process very easy! Quality and professional customer service!
Chanel Coleman
18:52 07 Jul 22
Absolutely impressed with the professionalism and efficiency of Bay Hauling. We made our appointment for a quote. The guys showed up on time with a call letting us know they were on their way. It took all of fifteen minutes for them to provide the reasonable quote and to load the stuff up. I highly recommend this company for your hauling needs. We would have had to make multiple trips to get rid of our load. This saved us so much time and we did not have to hurt ourselves doing it.
Patricia Cruz
19:30 05 Jun 22
Bay Hauling, I’d give them 5/5.The guys came to work! They got the job done in a timely manner. They were courteous as well. They know what they were doing. Price was worth the job in my opinion. Overall, i was satisfied with the job they did.
arvin cabanas
19:36 25 May 22
Excellent hauling service! The whole staff and haulers are respectful, super nice and I will 100% use them again. Thank you Bay Hauling!!
George Gardner
23:50 19 May 22
This was a great experience. Shiloh and his teammate were super respectful and helpful. We had a big mess of yard clippings and branches and they made fast, tidy work of it—swept everything up and left our driveway clean. Thank you so much! And we will definitely be back for more help from you guys soon.
Marika Fleeger
20:41 17 May 22
Amazing fast service. I had a huuuge project I had put off for years that included clearing my entire back yard of furniture, random items, tires, etc as well as large pieces of furniture from the inside. Their prices were better than fair. If you saw the amount of stuff they took and the days of effort they saved me; you would know that I got the good end of the deal. I required 1 1/2 truck loads, which I chose to do over two consecutive weekends. They we’re able and willing to come the same day I called to schedule both times, so this is perfect if you need it done asap; however, for my schedule they were able to accommodate me by coming the dates and part of the days I requested. The employees were fast, friendly, and nonjudgmental regarding the task at hand. I highly suggest if you have a hauling project you have been putting off that these guys will take great care of you.
Ashley Holdsclaw
02:47 08 May 22
Called and spoke to Juan around 8am today. Easy to speak to and professional. Scheduled a same day appointment between 2pm and 5pm. Juan called and said they actually could come sooner so they arrived at 1pm. Juan with peo and Nash, they knocked out a half load in 30 mins. Great communicators, clean and do a great job. Will use for waste hauling again! Thank you!!
Samuel Montgomery
04:27 26 Apr 22
Friendly crew, very respectful of property; quick job completion, exceeded expectations; office/admin. staff easy to work with; automated/electronic system support customer experience through each phase of job (quote, agreement, payment). I will definitely use Bay Hauling again and refer business their way.
Jerome Miller
00:00 04 Apr 22
Great experience! Fast and friendly! Will use them again in the future. Highly recommended from a realtor and delivered service, as promised.
Cole Lynne Bronn
02:14 19 Mar 22
Bay Hauling is the best junk removal service I have ever used and will continue to use bay hauling in the future. We have had them remove junk from our home several times and they never disappoint. Very professional and efficient at what they do. I recommend anyone in the Bay Area to use Bay Hauling. Thank you for everything!
kyle tamulonis
17:05 15 Mar 22
The guys made all of our junk disappear within 45 minutes. It was amazing! They were kind and quick. Showed up timely. I highly recommend them.
Rachel Monteverde
22:37 28 Feb 22
Very professional crew. I called for a quote and they set the appointment the next day. The prices were very reasonable. I will definitely use this company again.
Tammy Sheldon
17:57 27 Feb 22
They arrived with in the correct time frame.They were in and out quickly.They price was what I thought it would be.
Robert Allred
18:50 18 Feb 22
Most courteous and efficient people and service from those answering phone to those who came to haul. Definitely recommend.
Arlene Bachecki
18:41 17 Feb 22
We had Bay Hauling help us haul away construction debris left over from a patio update. Shiloh and Pío were wonderful, professional, communicative, and friendly. The clean up was so quick and scheduling was as well! Would 100% recommend!
Maggie Pearce
18:42 11 Feb 22
I called Bay Hauling after Got Junk came by and quoted me a price I felt was way to high for the few things I had. I found this company by luck, and gave them a call. I sent a picture of what I had and immediately was given a quote of 65$ less than what Got Junk wanted me to pay. They came the next day. Very nice and friendly staff. This is my new company to call from now on when I need junk removed. Great Job!
Brenda Trigg-Wright
20:23 30 Dec 21
I would recommend Bay Hauling Vallejo every time I’m asked! 10 out of 10 on every level: from Brenda on the phones to the David & Shiloh pick up crew. Thank you for a very smooth pickup!!!!!!
Kristin K
20:19 03 Dec 21
Nice team. Responded quickly, courteous and professional upon arrival. Did the job and got me on my way!
Joel Sullivan
20:06 27 Nov 21
These guys were great! They were on time, fast and courteous. In addition to removing a large pile of accumulated stuff from my garage, they hauled two large desks and chairs up a flight stairs to their truck. The pricing was reasonable and they did a super job. I will use them again.
raisin only
20:23 08 Nov 21
Same day pickup and quick work. The best part, half the price of the better known competitors. We will be using Bay Hauling again.
Ryan Hayden
22:54 17 Oct 21
Amazing customer service from start to finish! Very friendly staff! They were on-time, quick, and did a wonderful job! Will definitely be using their services again!
devin armstrong
19:42 28 Sep 21
I would rate Bay Hauling a 10 plus if I could!! Every time I call Brenda is always the sweetest woman I ever talk to over the phone! She always fits me in their schedule same day if not next day. Thank you to Juan, Alfredo and Sergio for always arriving on time and giving me the best price. I wouldn’t call anyone else but Bay Hauling for my future junk removal!! Im one happy customer 😊!
Malia Ortiz
23:00 11 Aug 21
These guys were great. I had a bunch of debris that I needed removed from my property. They were fast, friendly, and a good value. I got a quote from another company first but Bay Hauling beat it by quite a bit. I would not hesitate to go with them again for junk/debris removal.
Steven Pofahl
04:55 19 Jul 21
They arrived when they said they would for a quote, gave me a Very Good price, then had their guys there in less than 20 minutes to haul my stuff away! Even swept up the area when they were done! Excellent Choice!!Used them again to clear out the junk we were not moving with us. Again they arrived on time, cleaned up everything in record time, made sure everything was tidy before they left and charged me a Very Good Price for it all! I HIGHLY recommend Bay Hauling!!
Jeff
19:43 17 Jul 21
Juan was helpful, friendly and efficient. The price was good. I would definitely use Bay Hauling again.
Jeannine Lewis
20:56 14 Jul 21
I called Bay Hauling and they had a tech come out that same day to give a quote and to set us up for an appointment 2 days later. Arrival window was between 10am-12pm and they got her at 9:30am and we’re done by 10:30! They did an amazing job. We have 1 more load to do and we will definitely book with them again, only reason why we didn’t want to do both loads on the same day is because we had my daughters birthday party planned that afternoon. I HUGHLY recommend Bay Hauling!
Yesenia Perez
18:03 11 Jul 21
My family needed a garage clean out for years, and we finally decided to do something about it. We looked up services around Vallejo and Benicia, and Bay Hauling had the best reviews. I can see why Bay Hauling has the best reviews in the area. Alfredo and William let us know they were on their way, and they showed up quickly. Alfredo and William gave us a quote, and finished hauling our junk before we knew it. These two guys were professional, efficient, and thorough. They left us feeling great with a cleaned out garage. Thanks Alfredo and William!
Ryan Nelson
20:23 05 Jul 21
The guys did an excellent job. When they showed up they got everything on the truck and they we’re quick. Very professional and know what there doing and the prices is affordable. I will always use them for trash hauling.
Shikara edwards
21:12 28 Jun 21
I worked with Juan at Bay Hauling and he was so professional, efficient, and responsive that I will use Bay Hauling for all of my removal needs. Their pricing is very fair and I really appreciated the quick service. They will come out and give you a quote with no obligation and clear out your junk right then & there if you accept.Thank you Juan, and Bay Hauling, for helping me clean out items I could not handle on my own.
Janice Titus
18:57 06 Jun 21
Juan and his team went above and beyond to assist with our move out hauling job. So professional and so friendly. I thought all was lost when the sofa from the loft would not go back downstairs. But Juan and his team took care of it with skill and finesse. I would whole heartedly recommend Bay Hauling for the quality of the work, professionalism of the team and the incredible value for the money.
B Fernandez
23:50 04 Jun 21
Highly recommend Bay Hauling. Up front prices, no hidden charges. If you’re looking for a quick, stress-free process, these are the guys. Gabriel and William (the guys that quoted and loaded) were awesome! Cleaned up after themselves and were careful of property. Could not be happier with the service.
Robert Whomever
18:10 02 Jun 21
Just got done receiving services from Juan, Juan, and Ozzy. They were kind, professional, efficient, and very quick. They always double check to make sure they grabbed everything you wanted. They are also a lot more reasonably priced than other hauling services. This is the second time I’ve used Bay Hauling and will definitely continue to use this company for my junk hauling needs. When setting up our appointments they were flexible and offered very quick turnaround times. I totally recommend them!
Caitlin Asels-Segura
17:28 29 May 21
Ernesto and Chico were really professional and courteous! We asked for their services last week and we were so impressed with them hauling a full truckload that we had them come back to pick up another half load.I highly recommend this business.Thanks, Mike A. (Vallejo, CA)
Michael Alcantara
17:21 28 May 21
Bay Hauling was reliable and cleared very heavy blocks of concrete from our yard. The workers were efficient, timely and hard working. We definitely recommend their services. Out of 5 providers we contacted, they were the most straight forward in providing a quote and actually doing the work. Some quoted 4 times more (1-800-JUNK) and others failed to show up for the work altogether. If they do other yard work, we’d love to work with them again.
Christopher Alonzi
18:23 18 Apr 21
I HIGHLY recommend Bay Hauling. They were so easy to do business with and were very customer focused. I made the appointment easily online. They were able to come out within 48 hours. They sent multiple texts and emails to confirm the time. They arrived on time and were friendly and professional. The price they quoted was very fair and reasonable. They quickly loaded up our junk and were on their way. GREAT experience.
Keiani Emmons
16:48 18 Apr 21
WOW!!! termites holding hands keeping this shed upright. We inherited a decaying outbuilding, tried to rebuild, still looked terrible. Finally wife had enough, said OUT or I’m buying one from Amazon. Called Juan at Bay, this morning. This afternoon ALL is gone, clean as a whistle. TERRIFIC WORK. Please use for all general hauling/cleanup. Can’t complement enough.
david bilotti
20:50 31 Mar 21
Gabriel and Juan II were absolute gentlemen. They were professional and efficient in clearing up a half driveway full of garbage on March 2021. They were considerate in calling me before they showed up. I’m grateful my neighbor recommended them. They work well as a team.I highly recommend them.
lia medina
05:01 31 Mar 21
I used Bay hauling today. They are very efficient, after leaving a message at noon. Juan returned my phone call almost immediately. He said he would have someone there before 5:00pm today. There driver arrived exactly at 4pm, Val and his team made the junk removal seamless. Just bunch of old tin, a BBQ, garden table, barrel and porch bench. They took care of where they walked and conscious of what they were taking. Prices were fair, they even priced lower than what I thought. Great Job Juan, Val and team. I well absolutely recommend you to family and friends!
H G
21:15 13 Mar 21
I used this company’s services today and they were great! Gave a me a great quote and hauled everything out in record time. I called the day before for an appointment and was able to get help the very next day. Would definitely would use their services again!! Affordable and super convenient.
Jocelyn Lugo
18:33 27 Feb 21
My mom needed a loveseat and a couple other things junked. Called on Sunday afternoon and was able to get an appointment for the following Tuesday as requested. Spoke with Juan and he was able to give me a quote over the phone plus a $10 off first time customer discount. The day of pick up, Jorge and another employee came masked up and were in and out in less than 20 minutes. Quick and professional. We will definitely use them again!
Gigi M
23:00 24 Feb 21
Awesome service! Will refer & call again!Very professional & transparent.Called on a Friday afternoon to get an estimate.Guys were on site within an hour to give me a very reasonable estimate, take pictures & schedule a time/date for pick up.Owner called the day before to confirm my appointment.Arrived early Monday morning ahead of schedule ready to work.Took the 3 man crew less than an hour to fill the entire truck even with heavy items!Texted me when they were about to arrive both before estimate & before pick up.Left the site like nothing was ever there!
mddasler1
18:17 01 Feb 21
We have used Bay Hauling a few times already and each experience was professional, quick and reasonably priced. The hauling team practiced safety by wearing masks and keeping a safe distance while clearing out the area. The hauling team was friendly and quick. They didn’t complain or judge us by the junk we were discarding. We will definitely use them in the future and will continue to refer Bay Hauling to our friends and family.
Rosanne Esplanada
19:50 24 Jan 21
great company with great service. i’ve had bay hauling come out a few times to give me quotes. they always show up on time and follow up regularly. great customer service with great prices. I recently had them move a truck load of dirt from my yard. did the job quick and easy. they offer up to date payment options. I will use them again for future projects.
M M
21:59 30 Nov 20
Juan is great to work with!! They were professional and really did want they can so that WE could get the most out of one haul!! Really great, super recommend and will for sure use them again!!
Tracy Flancia-Reyes
02:33 17 Nov 20
Best service ever! Juan and his crew and quick to respond and very professional. Their rate is super reasonable. We had a little set back because one of my family members didn’t want to let go of a few things (even though we don’t need it anymore!) and they handled it well. Even carried it out of the junk pile for us since it was too heavy for me.The contractor on site who are working on our house was even impressed and wants to work with them on their present and future projects. We definitely plan on using them again! Thank you guys!!!
Joyce Cornelio
21:33 19 Oct 20
Had a great experience with this team! Very responsive and good value. I requested for a next day junk pick up and they messaged me confirming and if I needed them to come earlier. It was perfect because that were available that same day. They took a few more items not what I put in the quote and were kind about taking them too. Thanks guys!
Kathleen Low
03:05 16 Oct 20
Bay Hauling was excellent. I got an appointment in a short period of time, the price was good and they did the rest. They loaded all of our junk onto the truck with ease, and they were friendly and professional. I highly recommend them!
Angae_H
21:59 12 Oct 20
I would definitely call Bay Hauling again and I would recommend them to anyone. Juan was professional and responsive from the first email. They confirmed my appointment and let me know they were on the way but I don’t think I was prepared for the level of professionalism and how courteous the staff would be. Everyone was so nice. They worked quickly all while communicating with me and then they cleaned up. I was just so pleased. The pricing was very affordable and easy to pay. Six stars!!
J R
17:38 20 Sep 20
STOP! Do not look any further for an exceptional hauling company.The crew was professional, very quick and extremely accommodating. I had a very difficulty move and scheduling was difficult. Juan is wonderful….he worked with me to the end to ensure that the date and time fit my schedule!! Invaluable.Not only that, but their prices are competitive…..after searching for weeks, they, by far are the lowest. And the crew QUICKLY hauled off everything in less than an hour!I will make it a point to recommend Bay Hauling to all family members, friends and family! Cannot thank them enough.Special thanks to JUAN AND MARIO!
Patricia Brown
22:30 03 Aug 20
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