Hours of Operation: Mon - Fri: 7:00 AM-7:00 PM • Sat & Sun: 7:00AM-5:00PM

Privacy Policy

This policy explains how Bay Hauling collects, uses, protects, and manages information submitted through our website.

Your privacy matters to us. This Privacy Policy describes what information we collect, how we use and protect it, and the choices you have. By using our website, you consent to the practices described below.

What Information Do We Collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form.

When registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website — we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service — your information helps us respond more effectively to your customer service requests and support needs.
  • To send periodic emails — the email address you provide may be used to send information and updates related to your service requests, company news, updates, and related product or service information.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and interaction so we can improve site experiences and tools. We may contract with third-party service providers to help us better understand our site visitors. These providers may not use the collected information except to help us conduct and improve our business.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you—so long as those parties agree to keep this information confidential.

We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be used for marketing, advertising, or other purposes.

Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These sites have independent privacy policies. We are not responsible for the content and activities of these linked sites, but we welcome any feedback that helps maintain the integrity of our site.

SMS Consent

No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Opt-In Disclaimer

By providing your phone number and submitting a form, you are consenting to receive SMS text messages from Bay Hauling LLC for purposes including:

  • Appointment confirmations
  • Job follow-ups
  • Text communications while crews are on- or off-site
  • 1-month or 6-month follow-ups
  • Notifications when we’re in your area

Message frequency may vary. Message and data rates may apply.

  • Opt-out: Reply STOP at any time to opt out of further messaging. No further messages will be sent.
  • Help: Reply HELP for more information.
  • For support, contact Bay Hauling LLC at info@bayhauling.net or 707-712-4430.

California Online Privacy Protection Act (CalOPPA) Compliance

We comply with CalOPPA and do not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act (COPPA) Compliance

We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to this privacy policy.

Changes to Our Privacy Policy

If we make changes to our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Bay Hauling LLC